Terms and Conditions Agreement
1. Introduction
Welcome to Athletic Intelligence Performance. By signing up for or using our tennis coaching, sports fitness training, and personal training services, you agree to abide by the following terms and conditions.
2. Privacy Policy
We respect your privacy. Any personal data collected (e.g., health information, contact details) will be used solely for creating personalized training plans and improving our services. This data will be stored securely and won't be shared with third parties without your consent.
3. Booking and Cancellation Policy
- To secure a slot, bookings must be made in advance.
- Cancellations must be made at least 24 hours in advance. Any cancellations made within 24 hours of the scheduled session will not be eligible for a refund.
- Missed sessions without prior cancellation, or clients arriving 15 minutes or more late without prior notification, will be considered a no-show, and the session will be canceled and charged in full.
- Parents or guardians of minor clients are responsible for the payments of the sessions.
4. User Responsibilities
- It's the user's responsibility to inform Athletic Intelligence Performance of any health issues, injuries, or concerns before sessions.
- Users are expected to behave respectfully and wear appropriate attire during sessions.
5. Limitation of Liability
Participation in any training sessions is at the user's own risk. Athletic Intelligence Performance is not liable for any injuries or health complications that may arise from training.
6. Intellectual Property
All training materials, videos, or content provided by Athletic Intelligence Performance remain our property. Unauthorized use, reproduction, or distribution is strictly prohibited.
7. Payment and Fees
- Payment is due upon booking or as otherwise agreed.
- Accepted payment methods: [List methods e.g., Credit Card, PayPal].
- Late or missing payments may result in suspension of services.
8. Use of Facilities and Equipment
- Users are granted access to Athletic Intelligence Performance's facilities and equipment as part of the training services provided.
- It's the user's responsibility to handle all equipment with care and return it in the same condition it was provided.
- Users should follow all safety guidelines and instructions when using equipment.
- Athletic Intelligence Performance is not responsible for any personal items lost or damaged at our facilities.
9. Media and Confidentiality
- Training sessions may be recorded by Athletic Intelligence Performance for the purpose of enhancing training techniques and content.
- Recorded content may be used by Athletic Intelligence Performance as media content for promotional or other purposes, unless a user specifically requests confidentiality in writing.
10. Governing Law
These terms and conditions are governed by the laws of [Your Country/State]. Any disputes arising out of these terms will be resolved in [Your Country/State].
11. Changes to Terms
Athletic Intelligence Performance reserves the right to modify these terms and conditions at any time. We will notify users of significant changes through our website or via email.
12. Contact
For any questions or concerns regarding these terms and conditions, please contact us at [Your Email Address] or [Your Phone Number].
13. Health, Safety, and Medical Clearance
- All individuals participating in training sessions with Athletic Intelligence Performance do so at their own risk and are responsible for any injuries or complications that may arise during training, including while using equipment.
- It is the responsibility of the client to obtain medical clearance before participating in any training sessions.
14. Photo and Video Consent
- Athletic Intelligence Performance may take photos or videos during training sessions for promotional or other purposes. By participating, clients grant permission for their likeness to be used unless confidentiality is previously requested in writing.
15. Package Expiry
- All purchased training packages will expire 3 months from the date of purchase.
16. Termination of Agreement
- Athletic Intelligence Performance reserves the right to terminate any agreement and refund the cost of remaining sessions at any time.
- Clients may terminate their agreement with a 24-hour notice. If notice is given on the day of a session, that session will be charged. Termination may also occur if any laws are broken during social or group sessions within training hours.
17. Membership Policies
- Monthly memberships will be invoiced automatically. If a membership is canceled, the month's fee will still be charged in full regardless of the cancellation date.
18. Rescheduling and Weather Policy
- Individual or private sessions can be rescheduled or refunded due to rain, dangerous weather conditions, or if coaches face injury or health-related issues preventing them from conducting the session.
19. Disclaimer on Results
- Progress and improvement vary based on numerous factors both within and outside of training sessions. While Athletic Intelligence Performance provides guidance and training, specific goal results are not guaranteed. For optimal results, clients are advised to follow recommendations related to health and well-being during off-training hours.
20. Third-party Links Disclaimer
- If Athletic Intelligence Performance's materials or website recommends or links to third-party sites, tools, or products, clients should be aware that Athletic Intelligence Performance is not responsible for the content or practices of these third-party entities.